Drop us a WhatsApp message at +91 9560527799 or write to us below
Below are some of are common questions:
Once we receive your order, we take 2-3 business days to make the same. Once your order has shipped, you will receive a shipping confirmation via WhatsApp or email. We ship only on Friday/Saturday via Speed Post, but if you are in a hurry to have your order shipped earlier, then drop us a message on +91 9560527799 and we'll do our best!
We do! But please contact us on +91 9560527799 before you place your order as we will need to establish the shipping charges & date of delivery depending on where you reside.
We create all our jewels with great love and care. Each item is made to order for you and goes through a quality check before it is shipped. Because of the nature of our products & for hygiene reasons, all our sales are final and therefore are non-returnable/non-refundable. However, if you receive an incorrect product from us, we will gladly provide an exchange to you. Please drop us a message on +91 9560527799 with your order number within 3 days of receiving the item.
Yes, we do! Custom orders are welcome! If you prefer a different crystal combination or design, please write to us and we will gladly work with you on your special request.
In many different ways! Our bag charms are elegantly luxurious. They are sophisticated enough to be worn during the day on a classic workbag or a tote yet glamorous enough to adorn evening baguettes and clutches. You can style them any way you want and we can guarantee that they will make you feel extra special!
Most of our bag charms are created using the most versatile crystal colour Aurora Borealis. This is a unique colour that looks gorgeous against any background, on any coloured handbag. Its speciality is that it produces dramatic colour changes depending upon the background conditions. For example, often against a white or a nude coloured handbag, these crystals bear ethereal blue-purple tones, whereas against darker backgrounds, like a black or a navy handbag, these reflect warm fiery colours like yellows, gold and amber.
All our jewellery is plated with nickel free, tarnish resistant coating (in gold, silver, Antique silver or rose gold) that will not oxidise or turn dark. But as with any artificial jewellery, care must be taken to keep it out of water & kept safely in the DIVUS® box provided or in a pouch, specially while travelling to prolong the longitivity of your jewel.
While we make every effort to photograph our products in natural daylight and display colours as accurately as possible on the site, please be aware thatappearance of colours can vary based upon your monitor and display settings. Also note that since all our products are made with crystals, their appearance may vary depending upon the lighting conditions and the backgrounds they are placed against. As far as the sizes go, please refer to the measurements listed on the product pages for an approximate estimation.